Legal

Privacy Policy

Last updated: July 14, 2026 · JobGrove LLC

1. Overview

JobGrove LLC (“JobGrove,” “we,” “us,” or “our”) operates the JobGrove platform, including the JobGrove mobile application, the web application at app.job-grove.com, and the job-grove.com website (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using JobGrove, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Account & Business Information

  • Full name and email address
  • Business name, address, and contact information
  • Profile photo and business logo
  • Employee and crew member information you add to the platform

2.2 Customer Data

As part of using JobGrove, you may input data about your own customers including names, phone numbers, email addresses, service addresses, and job history. You are the data controller for this information and are responsible for obtaining appropriate consent from your customers.

2.3 Location Data

JobGrove collects location data to power route optimization features. This includes service addresses you enter and, with your permission, device location when using route planning features. We do not track your location continuously or in the background.

2.4 Payment Information

JobGrove subscriptions are sold exclusively through Apple In-App Purchase. Apple processes your payment; JobGrove never receives or stores your payment card details. We use RevenueCat to manage and verify your subscription entitlement, and we receive subscription status, plan type, and billing period information. For details on how these providers handle your data, see apple.com/legal/privacy and revenuecat.com/privacy.

2.5 Usage Data

We collect information on how you interact with the Service, including pages visited, features used, actions taken, browser type, device type, IP address, and timestamps. This helps us improve the platform and diagnose issues.

2.6 Communications

If you contact us for support or communicate via the platform, we retain those communications to resolve issues and improve our service.

2.7 Sign-In & Authentication

You can create an account or sign in using email, Google Sign-In, or Sign in with Apple. When you use a third-party sign-in provider, we receive basic profile information such as your name, email address, and a unique account identifier to create and secure your account. Authentication is managed through Supabase. We do not receive your Google or Apple password.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the JobGrove platform
  • Process transactions and manage your subscription
  • Send transactional SMS notifications via Twilio (job assignments, appointment reminders, invoice notifications)
  • Enable route optimization via Google Maps
  • Send service updates, security alerts, and support messages
  • Analyze usage to improve features and user experience
  • Comply with legal obligations
  • Detect and prevent fraud or abuse

We do not sell your personal information to third parties. We do not use your data for advertising purposes.

4. Third-Party Service Providers

We share data with the following subprocessors to operate the Service:

ProviderPurpose
SupabaseDatabase hosting and authentication
AppleIn-app purchases and Sign in with Apple
RevenueCatSubscription management and entitlements
TwilioSMS notifications
GoogleSign-In, and Maps / Places for route optimization and address autocomplete
VercelApplication hosting and deployment

Each provider is bound by their own privacy policies and data processing agreements. We only share the minimum data necessary for each provider to perform their function.

5. SMS Communications

JobGrove uses Twilio to send SMS notifications on behalf of businesses using our platform. By providing a phone number, you consent to receive transactional SMS messages related to job assignments, appointment reminders, and invoices. Every SMS includes an opt-out option. Reply STOP to any message to unsubscribe. Message and data rates may apply.

6. Data Retention

We retain your account and business data for as long as your account is active or as needed to provide the Service. If you cancel your subscription, we retain your data for 90 days before permanent deletion, allowing you to export or recover your information. You may request immediate deletion by contacting us.

7. Data Security

We implement industry-standard security measures to protect your data, including:

  • All data transmitted over HTTPS/TLS encryption
  • Row-level security policies on our database
  • API keys stored as server-side environment variables, never exposed client-side
  • Regular security audits and monitoring

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using commercially reasonable means.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Opt-out: Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, the right to delete your personal information, the right to opt-out of the sale of your personal information (we do not sell personal information), and the right to non-discrimination for exercising your rights. To submit a request, contact [email protected].

10. Children’s Privacy

JobGrove is a business-to-business platform not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice in the Service at least 30 days before the change takes effect. Your continued use of JobGrove after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

JobGrove LLC

Miami, Florida

Email: [email protected]

Website: job-grove.com