Legal
Last updated: April 23, 2026 · JobGrove LLC
JobGrove LLC (“JobGrove,” “we,” “us,” or “our”) operates the JobGrove platform, including the web application at app.job-grove.com and the job-grove.com website (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using JobGrove, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.
As part of using JobGrove, you may input data about your own customers including names, phone numbers, email addresses, service addresses, and job history. You are the data controller for this information and are responsible for obtaining appropriate consent from your customers.
JobGrove collects location data to power route optimization features. This includes service addresses you enter and, with your permission, device location when using route planning features. We do not track your location continuously or in the background.
Subscription billing is processed by Stripe, Inc. JobGrove does not store your full payment card details. We receive and store subscription status, plan type, and billing period information. For details on how Stripe handles your payment data, see stripe.com/privacy.
We collect information on how you interact with the Service, including pages visited, features used, actions taken, browser type, device type, IP address, and timestamps. This helps us improve the platform and diagnose issues.
If you contact us for support or communicate via the platform, we retain those communications to resolve issues and improve our service.
We use the information we collect to:
We do not sell your personal information to third parties. We do not use your data for advertising purposes.
We share data with the following subprocessors to operate the Service:
| Provider | Purpose |
|---|---|
| Supabase | Database hosting and authentication |
| Stripe | Payment processing and subscription billing |
| Twilio | SMS notifications |
| Google Maps / Places API | Route optimization and address autocomplete |
| Vercel | Application hosting and deployment |
Each provider is bound by their own privacy policies and data processing agreements. We only share the minimum data necessary for each provider to perform their function.
JobGrove uses Twilio to send SMS notifications on behalf of businesses using our platform. By providing a phone number, you consent to receive transactional SMS messages related to job assignments, appointment reminders, and invoices. Every SMS includes an opt-out option. Reply STOP to any message to unsubscribe. Message and data rates may apply.
We retain your account and business data for as long as your account is active or as needed to provide the Service. If you cancel your subscription, we retain your data for 90 days before permanent deletion, allowing you to export or recover your information. You may request immediate deletion by contacting us.
We implement industry-standard security measures to protect your data, including:
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using commercially reasonable means.
Depending on your location, you may have the following rights:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
If you are a California resident, you have the right to know what personal information we collect, the right to delete your personal information, the right to opt-out of the sale of your personal information (we do not sell personal information), and the right to non-discrimination for exercising your rights. To submit a request, contact [email protected].
JobGrove is a business-to-business platform not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it immediately.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice in the Service at least 30 days before the change takes effect. Your continued use of JobGrove after changes take effect constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, contact us at: